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Restore factory default settings : BlackBerry Q5

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

1. Find "Security Wipe"

Slide your finger downwards starting from the top edge of the display.
Press Settings.
Press Security and Privacy.
Press Security Wipe.

2. Restore factory default settings

Press the text input field and key in blackberry
Press Delete Data.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your phone and prepare it for use.
BlackBerry Q5
BlackBerry Q5
BlackBerry Q5